Welcome to Shivay Gas Service. By accessing our website or booking our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Services

Shivay Gas Service provides repair, maintenance, installation, and inspection services for gas stoves, gas hobs, gas cooktops, gas cooking ranges, and other household gas appliances. All services are subject to technician availability and service area coverage.

2. Service Appointments

Customers are requested to provide accurate contact and address details while booking a service. Appointment times are approximate and may change due to traffic, weather, or unforeseen circumstances.

3. Pricing and Payments

Service charges will be communicated before repair work begins whenever possible. Additional charges may apply for replacement parts or services requested beyond the initial inspection. Payment is due upon completion of the service unless otherwise agreed.

4. Repairs and Spare Parts

We use quality spare parts whenever available. The availability of specific parts depends on the appliance brand and model. Repair outcomes may vary based on the age and condition of the appliance.

5. Customer Responsibilities

Customers must ensure technicians have safe access to the appliance and provide accurate information regarding the reported issue. Gas supply and electrical connections should comply with applicable safety standards.

6. Warranty

Any warranty provided applies only to the specific repair work or spare parts supplied by Shivay Gas Service and does not cover damage caused by misuse, accidental damage, unauthorized repairs, or normal wear and tear.

7. Cancellation and Rescheduling

Customers may cancel or reschedule appointments by informing us in advance. Cancellation charges may apply if a technician has already been dispatched.

8. Limitation of Liability

Shivay Gas Service shall not be liable for indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service provided, where permitted by law.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website with the revised effective date.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact Shivay Gas Service using the contact details available on our website.